Scattered records
Notebooks, files, and chats never give the team one reliable view.
Lost & found operations for organizations
Run lost & found professionally, from intake to handover.
A unified operations system for Saudi businesses, institutions, and government entities to register found items, organize storage, verify claims, and document handovers across locations.
Faster response
Clear accountability
Better visitor experience
Cross-branch visibility
Built for Saudi organizations
Arabic and English
Controlled staff access
Multi-branch ready
When lost & found depends on paper and chat threads
Information becomes fragmented across staff and locations, making item and claim status difficult to track. Teams spend longer searching, storage becomes harder to manage, and handovers lack a clear record.
Unclear storage
Staff struggle to locate an item quickly when its owner arrives.
Inconsistent claims
Verification questions and approvals vary by employee.
Limited oversight
Management lacks clear visibility into open and completed cases.
Turn daily handling into a clear, trackable process
Faster response
Search one central record instead of several disconnected sources.
Clear accountability
See who registered an item, reviewed a claim, and completed handover.
Better visitor experience
Offer a consistent path for search, claim, and collection.
Cross-branch visibility
Monitor activity and inventory by branch or parent organization.
Everything your lost & found team needs in one system
Practical tools for reception, security, customer service, and management teams.
Central item register
Photos, descriptions, categories, dates, and status for every item.
Storage locations
Record where each item is held for faster retrieval.
Smart matching
Surface possible matches between found items and lost reports.
Ownership verification
Review claimant answers before approving recovery.
Documented handover
Track each case through collection or delivery and closure.
Staff accounts
Organize team access using the roles available in the platform.
Branch management
Operate branches independently and link them to a parent company.
Reports and exports
Monitor activity and export operational records when needed.
One consistent four-step workflow
1
Register the item
Staff record its photo, description, category, and storage location.
2
Search and match
The system compares it with lost reports and surfaces possibilities.
3
Review the claim
Your team checks verification answers before approving ownership.
4
Handover and close
Collection or delivery is coordinated and the case is documented.
One branch or a full network
Each branch can run with its own dashboard and team, while linked branches give the parent organization a unified view without disrupting daily operations.
- Independent branch accounts
- Company-code branch linking
- Consolidated management view
- Suitable for networks and multi-site entities
A public page that gives visitors a place to start
Your organization receives a page in the Mafqudat directory for items you choose to publish. You can share it with visitors and make it accessible to search engines without promising a specific ranking or appearance.
- A page dedicated to your organization
- Safer display of published items
- Listed in the Mafqudat directory
- Your organization name and logo
Privacy and control built into the workflow
The system is designed to limit unnecessary data exposure and organize staff access, with tools that help your organization apply its policies and legal requirements.
Sensitive details stay private
Contact details and exact storage locations are not public.
Verification before handover
Staff review a claim before approving it.
Organized permissions
Owner and staff roles help scope access.
Reviewable records
Item, claim, and handover status remains visible to the team.
Built for organizations that serve visitors every day
The same operational foundation, flexible enough for different site types and organization sizes.
Airports & transit
Continuous operations and high visitor volume
Hotels & hospitality
Track items from rooms and facilities to guests
Malls & retail
Connect service points and shared areas
Hospitals
Careful records for sensitive environments
Universities
Campuses, libraries, and teaching spaces
Government entities
Branches and public-facing service locations
Events & venues
Seasonal operations and multiple collection points
Stadiums & clubs
Manage items after events and matches
Subscription plans
Choose your organization type
Select your sector to review the available features and start the right registration path.
Frequently asked by operations teams
No. Mafqudat runs in the browser, so authorized staff can use it from their available devices.
Yes. Each branch can operate independently and connect to a parent company for a consolidated view.
The claimant submits verification information, then organization staff review the request before approving handover.
Yes. A storage location can be recorded so staff can retrieve the item efficiently at collection.
No. Public information is limited, while operational details remain inside the organization account.
Use the demo request form and the team will discuss your branch structure, workflow, and requirements.